Sylvia Hughes

Sylvia Hughes is a dynamic transformation leader who serves as the Associate Director of the Automation Center of Excellence within AT&T’s Chief Data Office. She possesses deep operational and technical expertise in scaling automation and integrating advanced AI capabilities, including the application of Large Language Models (LLMs) in complex enterprise workflows. Her leadership encompasses the full solution lifecycle, spanning intake, financial management, company-wide use case prioritization, and the oversight of the Agile development process.

As a critical leader in the automation space, Sylvia manages critical operational aspects, including the financials and the Tier 1 production support team, ensuring the sustained reliability of automated solutions. She brings a practical and systematic approach, specializing in key areas such as Use Case Analysis and leveraging tools like the Microsoft Power Platform. Her forward-looking expertise in Generative AI (Gen AI) Integration helps organizations successfully scale intelligent, next-generation solutions.