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Meet TIAC at the
Microsoft Power Platform Community Conference 2025
29th October, 2025
From Code to Connectivity: How AI and Low Code Are Reshaping Telecom.
Join industry leaders and innovators from across the global telecommunications sector to explore how Low Code AI platforms like Microsoft Power Platform is transforming customer engagement, network operations, and service delivery.
This interactive roundtable invites telecom professionals to share real-world challenges, success stories, and strategies for scaling low-code innovation in a highly regulated and rapidly evolving environment. Key topics include the data estate, governance, security, AI-driven automation, and enhancing customer experience through intelligent, agile solutions.
Meet the moderator
Rodolphe Kirk
Global Sales Director – Americas | Media & Communications, Microsoft
Rodolphe Kirk is Microsoft’s Global Sales Director for Media and Communications, guiding telecom and media companies in AI, automation, and cloud solutions. He has spent over two decades in leadership roles at NTT, Ericsson, and Vecima Networks, focusing on practical digital transformation that drives growth and improves operations.
Meet the panelists
Dr. Khalid Basit
Chief Operating Officer, TIAC
Dr. Khalid Basit is COO of TIAC and Director Automation Consultancy at Mercurial Minds. He brings three decades of experience in intelligent automation and digital transformation, helping telcos adopt AI and RPA to improve efficiency. Dr. Basit is a recognized thought leader in AI-driven business growth.
BRIAN HODEL
Microsoft Power Platform Developer at T-Mobile
Brian Hodel is a Microsoft Power Platform Developer at T-Mobile, where he builds the ORBIT application to streamline project intake, review, and approvals. He specializes in SQL, Power BI, and PowerApps and applies Lean and Six Sigma principles to design practical solutions. Through TIAC, Brian contributes his hands-on expertise to the telecom community.
NEIL GARDNER
Management Consultant at EY
Neil Gardner is a Management Consultant at EY, where he helps organizations drive digital transformation and elevate customer experience. With over 20 years in communications, media, and technology, he has led major change programs across strategy, operations, and customer experience. Before EY, Neil held senior roles at Comcast, leading business planning, product delivery, and large-scale transformation. He is known for his steady leadership, data-driven approach, and genuine focus on developing talent.
Dror Ergaz
Assistant Vice President, Technology, AT&T
Dror Ergaz is AVP of Technology at AT&T, leading AI, automation, and cloud transformation programs. During more than 17 years at AT&T, he advanced network science, mobile engineering, and big data initiatives. A founding member of TIAC, he champions telecom innovation, agile R&D, and talent development.
Panel Discussion Highlights
AI-Driven Automation in Telecom
How low-code AI platforms are streamlining network operations and boosting efficiency.
Data Estate and Governance
Managing and securing massive telecom data within compliant and scalable frameworks.
Enhancing Customer Experience
Using intelligent, low-code solutions to deliver personalized and agile customer engagement.
Scaling Innovation in a Regulated Industry
Strategies for driving rapid digital transformation while maintaining compliance and security.