John Casavant

John Casavant is a data-driven leader with over three decades of enterprise experience driving financial transformation, product operations, and customer experience optimization at major organizations like Verizon, Symantec, Veritas, and AT&T. He specializes in bridging the gap between data science and strategic business decisions, utilizing advanced big data analytics, Python, and machine learning to engineer multi-million dollar cost savings and streamline operations. His expansive leadership background spans directing complex micro-service software deployments, modernizing Order-to-Cash billing systems within Oracle ERP environments, and building award-winning, global customer self-help and Voice of the Customer (VOC) frameworks.  

Academically grounded with degrees in Management Information Systems, Instructional Technology, and Finance, John couples his extensive experience with top-tier technical credentials. He holds advanced industry certifications including the IBM Data Science Professional Certificate, Generative AI Leader Certification, and a Strategic Decision and Risk Management Certificate.